Reviews left by customers across London and Essex. We have not edited them, and we have not removed the ones that mention a callback.
We had eight windows and a front door replaced. The survey was thorough, the price never moved, and the fitters put dust sheets down before they touched anything. The house is noticeably warmer at the front.
The bifold set across the back of the kitchen is the best money we have spent on this house. Slim frames, glides with one finger, and they came back a month later to adjust one panel without quibbling.
Needed a cracked shower screen replaced quickly before guests arrived. Templated on the Tuesday, fitted on the Friday. Straightforward people to deal with.
Used EV Glass for a roof lantern on a rear extension. They picked up a structural detail our builder had missed and saved us a headache later. Fitted in a day.
Frameless balustrade on the landing. I was nervous about the sizing but the template was exact and the finish is genuinely beautiful. No visible fixings.
Shopfront replacement for our unit. They worked overnight so we did not lose a trading day, which nobody else offered.
Second time we have used them, this time for a bay window. Same team, same standard. That consistency is why we did not get other quotes.
Aluminium sliding doors and two side windows. The quote was itemised so I could see exactly what I was paying for. No pressure selling at any point.
James and Claire Whitfield were adding a rear extension in Loughton and had ordered a roof lantern through their main contractor. During the survey our team noticed the upstand had been built to the wrong dimension — the lantern would have sat proud of the flashing and leaked at the first heavy rain.
We flagged it before manufacture, the builder rebuilt the upstand over a weekend, and the lantern went in the following Tuesday. The extra cost was a weekend of blockwork instead of a stripped roof in November.
“It would have been easy for them to fit it and let us find out later,” James said afterwards. “That is the reason we recommended them to two neighbours.”
Free survey, itemised quote, and a 10-year guarantee in writing.