Elvin Veliu
Runs the workshop floor and prices the commercial work. Started on the cut table.
EV Glass Design Ltd was set up to close the gap between the people who make glass and the people who install it. Twelve years later that is still the whole idea.
The company began the way most glass businesses do — one cutting table, one van, and work that came in by word of mouth from builders around Ilford. What changed things was a decision most processors avoid: taking responsibility for the installation as well as the glass.
It is harder to run. It also means nobody can blame anybody else. If a unit is 3mm out, we remake it. If a hinge drops six months later, the person who fitted it comes back. Customers noticed, and the domestic side of the business grew from there.
Today we work out of Pegasus Works on Hainault Business Park, with a processing floor, a frame assembly bay and installation teams covering London, Essex and the Home Counties. Around a third of what leaves the building goes to trade customers; the rest we fit ourselves.
Make and fit glass that performs exactly as specified, at a price that is the same on the invoice as it was on the quote.
To be the glazing company London builders recommend without being asked — because the work never comes back.
Every unit is inspected before it leaves the floor. Anything with a mark, a bow or a bad edge is remade, not fitted and argued about.
Every opening is surveyed by the person responsible for it. No sizes taken over the phone.
If the lead time is five weeks we say five weeks, even when a competitor is promising three.
Sheets down, old frames removed, silicone lines cut in properly. The job is not finished until the site is.
Adjustments and warranty visits go to our own fitters, usually within a fortnight.
Small enough that the surveyor knows the fitter, and both of them know the person who cut your glass.
Runs the workshop floor and prices the commercial work. Started on the cut table.
Measures the domestic jobs and writes the specifications. Twenty years in fenestration.
Schedules the fitting teams and handles anything that needs a second visit.
The person who answers the phone, tracks your order and books the callbacks.
Trade glass supply to builders across east London.
Directly employed fitters brought in so supply and fit sat under one roof.
EV Glass Design Ltd registered in England & Wales, company no. 14469234.
Move to a larger unit on Hainault Business Park with a dedicated processing floor.
Shopfronts, curtain walling and partitioning now a third of turnover.
Customers are welcome at Pegasus Works. Call ahead and we will walk you through how your glass gets made.